Step 1

A child covered under both parents' plans

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Bayview Family Dental
Check your benefits before your visit
Sep3
Composite Filling — tooth K
Thu, Sep 3 · 3:15 PM · Dr. Osei
Estimate pending
Coordinating 2 plans

A small cavity found at Emma's last checkup — treating it now keeps it from spreading to the permanent tooth underneath.

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Emma's covered under both parents' plans. We'll check both today and coordinate benefits — you're never worse off than using just one.

Let's coordinate Emma's two plans.

She's covered under both parents' dental plans. We'll check both today and confirm who pays first — just confirm the details below.

Patient Emma Lin · DOB 04/02/2018
Primary — Mom Delta Dental of CA · ID •••• 2290
Secondary — Dad Cigna Dental PPO · ID •••• 7734
Primary — Mom (Jennifer)
Secondary — Dad (Marcus)
or
☎
(555) 219-0142
Prefer to talk it through? Call the front desk — same info, a real person.

We verify eligibility directly with both insurance companies. We never guess — if we can't confirm a plan, we'll say so and get you the front desk number instead.

Step 2 · runs two Stedi 270/271 eligibility checks in real time

Both plans come back — then we work out who pays first

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Bayview Family Dental
Two plans found — coordinating benefits
Both plans active as of today

Here's what we found for Emma

Two plans on file means two benefit checks — here's how they coordinate for the Sep 3 filling.

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Coordination of benefits: Jennifer's birthday (Mar 12) falls earlier in the year than Marcus's (Jul 9), so under the standard "birthday rule," her Delta Dental plan is primary and Marcus's Cigna plan is secondary.

Sep 3 · Composite Filling — tooth K
Composite filling, 1 surface (D2391)$220
Primary — Delta Dental (Jennifer), 80%−$176
Secondary — Cigna (Marcus), coordinates remainder−$44
Estimated due at visit$0.00
! This reflects standard non-duplication coordination rules as both carriers returned them today. If either plan's response changes, or a claim is later adjusted, the secondary amount could shift. Front desk confirms before treatment.
Something look off? Contact either plan directly.
Delta Dental — primary
☎ (555) 013-9284 🌐 deltadentalins.com
Cigna — secondary
☎ (555) 042-7761 🌐 cigna.com
Step 3 · card is tokenized by the payment processor, never stored by us

Copay authorization + card on file for the remaining balance

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Bayview Family Dental
Secure checkout
Bayview Family Dental
•••• •••• •••• 6154
JENNIFER LIN09/28
Save this card on file. Your estimated due-at-visit today is $0.00, thanks to coordination between both plans, so nothing is charged now. If either plan's final payment leaves a balance, we'll email you before charging anything to this card — you'll always confirm first.

Card details are handled by our payment processor and never touch our servers. You can remove this card or update your charge preferences any time from your confirmation email.

Step 4 · confirms we can actually reach them later

One-time code to a real phone or inbox before we finish

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Bayview Family Dental
Confirm it's really you

Enter the code we texted to (555) •••‑•213

This is how we'll reach you about Emma's appointment and any balance after both plans pay — never for marketing.

By continuing you agree to receive appointment and billing texts from Bayview Family Dental. Message & data rates may apply. Reply STOP to opt out at any time. See our SMS & privacy policy.

Step 5

Everything the parent walks away knowing

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Bayview Family Dental
You're all set
✓

See you Thursday, Sep 3 at 3:15 PM

Composite filling for Emma with Dr. Osei

Estimated due at visit$0.00
Card on fileVisa •••• 6154
Contact verifiedText + email
Primary insuranceDelta Dental (Jennifer) — active
Secondary insuranceCigna (Marcus) — coordinating